This privacy policy sets out how Lovilee (www.lovilee.co.za) uses and protects any information that you give Lovilee when you use this website or the on-line shop. Lovilee is run as a Sole Proprietor business, based in Johannesburg, South Africa.
Lovilee is committed to ensuring that your privacy is protected at all times. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. This policy is effective from 20 May 2018.
You can visit this website and browse without having to provide personal details. During your visit you remain anonymous and at no time can we identify you unless you have an account on the website or on-line shop and log in with your username and password.
What data we collect
We may collect the following information when voluntarily submitted by visitors for site or subscription registration, purchases and other purposes:
- Name and surname
- Contact information including email address
- On orders we may also collect, contact numbers as well as postal and billing addresses
- Demographic information such as postcode, preferences and interests
- Other information relevant to give-aways or special offers
- IP addresses
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. There is also the option to add your link to your own personal website in the comments section.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- We may use the information to customise the website and its articles and adverts according to your interests.
- Sales analytics
- We use the details given on order for on-line shop purchases to send your orders to the correct addresses and contacts as well as the bills on orders to the correct addresses and contacts.
Who we share your data with
Should you make a purchase on the on-line store your email address will be shared with the payment gateways in order for you to be able to log into their site to process the payment.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Security
Lovilee is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links or Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form or a comment on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at submissions@lovilee.co.za.
Electronic newsletters or communication
If a user decides to opt-in to our mailing list, they will receive emails that may include blog article feeds, company news, updates, related product and/or service information or notices of give-aways. We make use of thirdparty plugins to assist with the sending of emails that include Mailchimp.com. We may share your email address, name and surname with them in order to send you this communication periodically as per your subscription preferences.
How long does Lovilee keep my data?
We keep all the data that we receive unless otherwise notified in this privacy policy or if you decide to request your details to be removed or amended as per the paragraphs above. If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee might be payable. If you would like a copy of the information held on you please emailing us at submissions@lovilee.co.za.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
If Lovilee or part thereof is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.