LG recently introduced their new NeoChef™ microwave oven with Smart Inverter – Convection Oven and sent me one for review. I have had my LG microwave and grill combo for just over 12 years and have loved every bit of it. This new microwave uses the latest technology and even has the functionality to dry fruit and make yogurt (recipes in the owners manual)!
WHAT IS A MICROWAVE CONVECTION OVEN?
This appliance is literally a convection oven paired with a microwave. A microwave cooks food using microwaves and a convection oven again cooks by circulated hot air. Having the combination allows you to cook faster and more efficiently. A microwave for instance heats water and molecules in the food by using microwave radiation but cannot brown or bake. A convection oven on the other hand cooks more evenly than an oven as it makes use of a fan to circulate the air. With the LG NeoChef™ you can either use a combination of the two to cook or use them as stand alone cooking methods by just selecting the options.
WHAT YOU WILL RECEIVE IN THE BOX OF YOUR LG MICROWAVE NEOCHEF™ CONVECTION OVEN
- Your LG microwave convection oven
- The shaft that is needed to rotate the plate
- A glass tray
- A rotating ring in an interesting new hexagonal design
- High rack used for cooking and baking
- Low rack used for cooking and baking
- Owner’s manual
- Warranty card
PRODUCT SPECIFICATIONS OF THE 39L NEOCHEF™ MICROWAVE OVEN WITH SMART INVERTER – CONVECTION OVEN
- The specific model comes in two colour options, a matt black and a silver stainless steel. (I have the matt black option and it is totally pretty!)
- The appliance itself is 540mm x 523mm x 325mm in size weighing 15.3kg. The turntable inside the ovens’ size is 360mm in diameter.
- A special Anti-Bacterial EasyClean™ interior coating makes cleaning simple and convenient. Just a few wipes are all it takes to clean themicrowave interior. The coating eliminates 99.99 percent* of harmful bacteria from the surface.
- The hexagonal ring stabilises the turntable with six support points, which helps prevent off-centre items from tipping and spilling during cooking.
- The Inverter technology in the LG NeoChef™ enables more precise temperature control to help defrost foods and avoid overcooked and unthawed areas. It also enables more accurate temperature control.
- The interior white LED lamp on the NeoChef™ oven is three times brighter and more energy efficient than the incandescent light on other LG microwave ovens, letting you easily check on the contents of the microwave without having to open the door.
- The convection oven has a temperature range of 40-200 degrees celcius.
- The appliance comes with a 24 month manufacturers warranty, but the magnatron part itself with a 10 year warranty* (T&C’s apply)
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MY REVIEW ON THE 39L NEOCHEF™ BLACK LG MICROWAVE WITH SMART INVERTER – CONVECTION OVEN
Plus points
- Easily accessible – I like that the oven opens with a pull down door as opposed to a more traditional sideways one. I always seem to have had to move things out of the way opening it sideways but there is no space on the counter to put things in front of the microwave. This also makes it more difficult for little people (like the ones in my house) to open, which is a great advantage from a safety point of view in my opinion.
- Optional digital clock display – This might not sound like a biggy, but I hate it when the power goes out and the clock is set on the wrong time on digital devices. This microwave gives you the option to deactivate the display of the clock. (this also automatically enables energy saving mode where the display will turn off completely when not in use) – BONUS
- The pre-programmed shortcut menu is located on the inside of the microwave, no need to go look for the booklet to figure them out. And… it has a pre-programmed setting for cous-cous!!!
- Easy cleaning. As mentioned in the product specifications, this oven is super easy to clean. Just wipe and – done… Big mess = very little fuss
Plus minus points
- I found that using this oven for the first time was not that easy. There is a quick start button that can get you started on normal microwaving at 30 second intervals. But I would definitely advise to start off with reading the booklet before you have a go and keeping it close by till you have gone through all the functions.
- The Child lock only disables the actual use of the microwave, important to note that it does NOT lock the actual door from being opened.
- The tempered glass shows fingermarks on use, but is fortunately easy to wipe. And it totally makes this microwave look pretty, so it is a little price to pay for great style.
One last crazy awesome feature of this Microwave is the use of Smart Diagnosis™. You will see the symbol for this on the digital display. If anything ever does go wrong, you simply call your service center, active the function following some simple instructions and hold your mobile phone to the symbol. It will transmit all diagnostic info for analyzing over the phone! (Note that this feature is unfortunately not supported in South Africa at the moment)
AFTER REVIEW NOTE
Unfortunately my microwave had an issue that was not able to be repaired after using it for a few months. I logged a call with LG who immediately scheduled a technician to look at the unit. It was found that there was an issue with the unit and my microwave was replaced free of charge by the LG team. The new unit has been in use for over a year now and has not given a days’ hassle. I am super happy with the unit and the support received by LG.
If you are interested in looking or purchasing an NeoChef™ LG Microwave read more about it here. You can view the full list of suppliers for this LGNeoChef™ Microwave on the LG website.
For more information on LG or any of it’s products visit
Website: www.lg.com/za
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Disclaimer: This is a sponsored post according to my disclaimers and disclosures, but as always my honest opinion.
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4 Comments
Hi I would like to know if the problem you had with the LG Neochef microwave,was it a F11 error that popped up while warming something.We have the same one and after 6 months tbis error started.LG also tried yo repair it and could not.So now we waiting for a new replacement but they only expecting stock in Sept.Have you had any issue with the second unit ? Thanks.
Hello,
I, unfortunately, don’t recall that mine had a specific error that popped up on the screen. But I did receive my new unit after that and haven’t had any issues with this unit and still working fine. It is just over 2.5 years old now.
Hi
What issue did yours have? After a week ours started giving hassles with the start and stop touch buttons and we are getting a replacement. Just want to know if this is perhaps a common issue?
Hello,
I am unfortunately not sure whether this is a common issue. I have had my new unit for over 2 years and no issues with this one. The other one was not heating up the food anymore due to an error. Buttons and everything else worked perfectly.